Ordering information

All prices are exclusive Value Added Tax (VAT), which is applicable only for European Union Residents, and therefore depends on your billing address, will be calculated at checkout. All prices quoted are exclusive of VAT.

Prices on our website are quoted in Euros and US Dollars. The prices in Euros are definitive and all charges will be made in Euros.

After submission of your order, we will automatically confirm your order by e-mail. Please contact us if no confirmation is received.
With your order, you will receive an invoice, that specifies the products ordered, the price paid, etc., and, when applicable, the amount of VAT charged.

We do not fulfill orders on a see safe basis. However, please contact us immediately after receipt should there be anything wrong with the content and we will replace those items as soon as possible. Returns can be made simply by putting the book(s) back in the original packaging, and writing return to sender on the parcel. Please, always contact us in advance, before returning anything!

E-mail offers and other special discounts will require you to quote a discount code. Please make sure you have entered the appropriate discount code in the Additional remarks/Discount code box on the digital order form. Discount codes can also be quoted anywhere on our printed order forms. Discounts will generally be applied at the order review page. This page is shown after you completed the order forms, but just before submitting your order to us.
Unless otherwise indicated, discount offers are intended for private individuals (e-mail), and are only valid when ordered directly from Kugler Publications.

Wholesalers (e.g. booksellers) receive a standard trade discount of 20%. Clearly indicate company name when ordering! Please note the bookseller check box when ordering online.